1. Who We Are (Data User)
This Privacy Policy applies to [Store Name] (“we”, “us”, “our”) and our online store and related services, including our website, checkout/order pages, customer service channels, and communications on social platforms.

If you have any questions about this Privacy Policy or our handling of personal data, please contact us:

Email: info@davidstore.online
Response time: typically within 24 hours (subject to availability).

2. What Personal Data We Collect
We may collect the following personal data when you browse our site, place an order, make a payment, contact us, or request after-sales support (depending on what you provide and how you use our services):

(A) Order and Delivery Information

Name / recipient name
Phone number
Delivery address (including area, street, building, floor, unit)
Email address (for order, payment, and delivery notifications)
Order details (items purchased, quantities, notes, invoice/receipt details if applicable)
(B) Payment-Related Information

Payment status, transaction time, payment method, transaction/reference ID from the payment provider
We typically do not receive your full card details. Card or payment account details are usually processed by third-party payment providers under their own policies.

(C) Customer Service and After-Sales Information

Your communications with us (e.g., WhatsApp/Instagram/WeChat messages, emails)
After-sales information (e.g., out-of-stock substitution confirmations, refund records, photos and descriptions for damage/missing items)
(D) Technical Data (Automatically Collected)

IP address, browser type, device information, access time, pages viewed, cookies or similar technologies (if enabled)

3. Why We Collect Personal Data (Purposes of Use)
We collect and use personal data for purposes including:

Processing your orders (order confirmation, payment reconciliation, fulfillment)
Shipping and delivery (including providing necessary recipient information to carriers for pickup/delivery and tracking)
Customer support and after-sales handling (substitutions, refunds, damage/missing items, tracking assistance)
Sending transaction-related notifications (e.g., order confirmation, shipment/tracking updates)
Preventing fraud, abuse, and protecting transaction security
Improving our website and services (traffic analytics, troubleshooting, optimizing product pages and workflows)
Marketing communications where you have consented or where permitted by applicable law (e.g., new arrivals, promotions)

4. How We Share Personal Data (Third Parties)
We only share personal data when it is necessary to provide our services or required by law, which may include:

Payment service providers: to process payments and perform fraud prevention
Shipping/logistics providers (e.g., SF Express): to arrange pickup/delivery and tracking (recipient name, phone number, address, and necessary delivery notes)
E-commerce/website platform providers (your store platform, domain/hosting, email delivery services): to operate and maintain our store systems
Accounting/tax/legal advisors (if applicable): for compliance, bookkeeping, and dispute handling
Authorities/regulators: where required by law, court order, or lawful request
We do not sell your personal data.

5. Cross-Border Data Transfers
Because our supply chain, platforms, or logistics may involve multiple regions, your personal data may be processed and stored in Hong Kong and/or other jurisdictions. Where reasonably practicable, we take measures to ensure appropriate safeguards are in place for such transfers and processing.

6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above, including for:

• order fulfillment and after-sales support

• dispute handling

• internal records and accounting needs

• legal and regulatory requirements (where applicable)

After the retention period, we will delete, anonymize, or otherwise handle the data in a reasonable manner where practicable.

7. Data Security
We take reasonable administrative and technical measures to protect personal data, such as:

• limiting access on a need-to-know basis

• using security features provided by our platforms (e.g., encrypted transmission, access control)

• reviewing processes to reduce the risk of mis-delivery, leakage, or unauthorized access
  However, no method of transmission over the internet is completely secure. Please also take steps to protect your accounts, devices, and messaging apps.

8. Your Rights (Access, Correction, Deletion, etc.)
You may request the following (subject to applicable laws and practical limitations):

• access to your personal data we hold

• correction of inaccurate personal data

• deletion of your personal data or restriction of use (where this does not conflict with order fulfillment, legal obligations, or legitimate needs)

• withdrawal of consent for marketing communications (if you previously opted in)

Please contact us using the details in Section 1. We will respond within a reasonable timeframe.

9. Cookies and Tracking Technologies (If Applicable)
We may use cookies or similar technologies to:

• keep the cart/checkout functioning

• analyze site performance and improve user experience

• You can control cookies through your browser settings. Disabling cookies may affect certain functions.

10. Minors
Our services are not primarily intended for minors. If you are a minor, please use our services and provide personal data only with the consent and guidance of a parent or guardian.

11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website and will take effect immediately unless otherwise stated.

Last updated: 2026 June