If you are using a SF Express self-pickup point or locker, please fill in the SF Express code and address in the delivery address.

 

For SF store addresses and business hours, please click here.

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Points to Note

• Customers are responsible for providing the correct recipient name, phone number and address. If a package is returned due to incorrect information, the customer will be responsible for the reshipping fees.

• Customers are advised to pay close attention to delivery notifications on the SF APP. If a shipment is not collected within the designated timeframe, the customer will be responsible for any storage fees incurred after the free holding period.

• Upon receiving a returned package, we will reach out to the customer again. If we are unable to establish contact or receive no response, the package will be destroyed after two months, and no refund will be issued.